Privacy Policy

Effective August 28, 2026

steeddigital.com

1. Overview

Steed Digital ("Steed Digital," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit steeddigital.com, use our website forms, schedule a consultation, interact with an AI-enabled assistant or automation, or otherwise communicate with us.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Information you provide directly

• Name, business name, email address, phone number, and other contact details.
• Information you submit through contact, assessment, intake, scheduling, or inquiry forms.
• Business goals, operational details, project information, and other information you choose to share during a consultation or through an AI-enabled assistant.
• Communications you send to us, including email, form submissions, chat messages, and feedback.
• Billing or transaction-related information when you purchase services. Payment card information may be processed directly by third-party payment providers rather than stored by Steed Digital.

Information collected automatically

• IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on pages, and similar technical information.
• Cookie, pixel, analytics, and advertising data used to understand site performance, measure campaigns, improve user experience, and support marketing.
• Approximate location information derived from an IP address or similar technical data.

3. How We Use Information

• Respond to inquiries and provide requested information.
• Schedule and conduct consultations, assessments, and project conversations.
• Provide, improve, personalize, and support our services, website, AI-enabled tools, and automations.
• Evaluate business needs and recommend possible services or next steps.
• Process transactions and administer client relationships.
• Send administrative, service-related, or marketing communications, subject to applicable law and your choices.
• Measure website traffic, advertising performance, and user engagement.
• Maintain security, prevent fraud or misuse, enforce our Terms of Use, and comply with legal obligations.

4. AI-Enabled Assistants and Automations

Our website may include AI-enabled assistants, chat experiences, automated workflows, or similar tools. Information you enter into these tools may be processed by technology providers that help us operate those features. Do not submit sensitive personal information, passwords, financial account credentials, health records, Social Security numbers, or other highly sensitive data unless we specifically request it through an appropriate secure process.

AI-generated responses are provided for general informational and business-support purposes. They may be incomplete or inaccurate and should not be treated as legal, financial, medical, or other licensed professional advice.

5. Cookies, Analytics, Pixels, and Similar Technologies

We may use cookies and similar technologies, including analytics and advertising pixels, to operate the website, remember preferences, understand how visitors use the site, measure advertising, and improve our marketing. Depending on the services we use, third parties such as analytics, advertising, scheduling, website, CRM, payment, or automation providers may also place or read cookies or similar identifiers.

You can control cookies through your browser settings and, where available, through any cookie or consent controls provided on our website. Blocking some cookies may affect how certain features work.

6. How We May Share Information

We do not sell personal information for money. We may share information when reasonably necessary with service providers and contractors that support our business, such as website hosting, CRM, email, scheduling, analytics, advertising, payment processing, cloud storage, AI, automation, or technical support providers. We may also share information:

• With specialists, subcontractors, or team members who are involved in evaluating or delivering services for you.
• When required by law, legal process, court order, or governmental request.
• When we believe disclosure is reasonably necessary to protect rights, safety, property, security, or prevent fraud or abuse.
• In connection with a merger, sale, financing, reorganization, or transfer of some or all of our business assets, subject to appropriate confidentiality protections.

7. Third-Party Services and Links

Our website may link to or integrate with third-party websites and services. Those third parties have their own privacy practices, and Steed Digital is not responsible for their content, security, or privacy policies. We encourage you to review the applicable third-party terms and privacy notices.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods may vary depending on the type of information and the context in which it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, transmission, storage system, AI tool, or online service can be guaranteed to be completely secure, and we cannot guarantee absolute security.

10. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights relating to access, correction, deletion, restriction, objection, portability, or certain disclosures concerning your personal information. You may also opt out of marketing emails by using the unsubscribe link in the message or by contacting us.

If you submit a privacy request, we may need to verify your identity before acting on it. We may deny or limit a request where permitted by law.

11. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

12. Florida and Other U.S. Privacy Laws

Steed Digital is based in Florida and may serve clients in other states. Privacy rights vary by jurisdiction. If a state privacy law applies to our activities and gives you specific rights, we will handle qualifying requests in accordance with that law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the website after an update means the revised policy will apply to future use of the site and services, to the extent permitted by law.

14. Contact Us

For questions about this Privacy Policy or to make a privacy-related request, contact Steed Digital through the contact form at steeddigital.com.